Working Successfully with My Personal Assistant

Do you receive a Direct Payment or Personal Budget to pay a PA (Personal Assistant) to support you to live independently, or do you pay for this support yourself?

If so, come along to one of our courses across East Sussex and gain skills and confidence in employing and working with PAs. You will also identify areas for personal development that will increase your confidence and skills as an employer.

Course 1: Employment Law

  • Learn more about your legal responsibilities as a small employer, including Contracts, Health and Safety and Discrimination Law.
  • Discuss Terms and Conditions of employment, including holidays, sickness, pensions and pay.
  • Learn where to find advice and resources to support you
  • Share contract-related issues in your own PA employment situation

Course 2: Working and Communicating with my PA

  • Identify what communication with your staff involves and the pitfalls
  • Share and discuss a wide range of situations (sticky moments) which can happen when employing PAs, and identify ways of resolving them successfully.
  • Consider a range of methods to manage staff more effectively.
  • Develop a list of “best practice” tips for successfully managing your PAs

Course 3: Recruiting PAs

  • Understand how to prepare a clear Job Description and Person Specification, and what barriers may limit the number and quality of applicants
  • Explore the most effective ways to advertise a PA job opportunity, and particularly what the advertisement needs to contain
  • Learn about good practice when interviewing PA applicants
  • Increase your confidence to successfully recruit and retain good PA staff, using the best recruitment methods for a home based situation.

All courses are free to attend and tea, coffee and a light lunch will be provided.

All venues are fully accessible and are close to public transport links. Assistance with travel expenses, including car parking charges, communication and other access needs can be provided.

Course Dates and How to Book

Places are limited so book now!!

To book your place, please register online by clicking on the links below.  You can also download the course brochure and the booking form here.

If you cannot attend a course in your area and the other courses are too far for you to travel to, or you have any difficulty with course timings, please get in touch.  We may be able to assist you in another way.

** Please Note **

You must either have completed Course 1 of this programme or received equivalent up-to-date training in employment law before attending Course 2 or 3.


All courses will be held at St James’ Trust, The Clubhouse, 11 Blatchington Road, Seaford BN25 2AB.


All courses will be held at Age UK East Sussex, Faraday House, 1 Faraday Close, Eastbourne BN22 9BH.


All courses will be held at Muriel Matters House
1 Bredes Place, Hastings TN34 3UY.

What Course Participants Say                 

  • “I met other people in a similar situation to me, managing their own PAs. Sometimes you think it’s only happening to you.It’s a relief to know that you’re not the only one.My confidence has now increased too”.
  • “Identifying employment issues and "sticky moments", just meeting others and sharing problems” was really helpful.
  • “I found it useful to know about barriers and how to overcome them”.

For further information or an informal chat about these courses, please get in touch using the following contact details:

By phone

  • Bookings and course information: Theresa Hodge 0333 5779874
  • Course programme: Andrew Bruce 01323 761763

By SMS Text

07967 622405

By e-mail

By post

Disability Inclusion CIC, 6 Trinity Street, Hastings, East Sussex TN34 1HG

Event Date: 
October 2017

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copyright: Disability Inclusion 2017